I'll set up a chatbot for booking air conditioning maintenance

I configure chatbots for service companies and specialists who maintain air conditioners and split systems. The bot handles all the booking routine: asks the client about the number of installed units, their brand and type of premises, saves this card to the database, and then automatically reminds about scheduled maintenance — in spring before the season about freon recharge and hermiticity check, in summer about filter and drain cleaning, in autumn about system winterization.

I work on popular messenger platforms and configure the scenario for the specific business: one technician has five models to maintain, a service center has hundreds of addresses with different brands and last visit dates. The bot sends the client a reminder at the right season, offers convenient slots for technician booking and confirms the visit, while the entire service history of each unit remains in one card visible to both the operator and the technician.

I separately configure the logic for multiple air conditioners at one address — the bot doesn't mix up units and reminds about each separately, considering installation date and last recharge. The package includes setting up the welcome scenario, collecting equipment data, calendar reminders by seasons, integration with technician booking, and basic analytics on call volume.

What's included in the work:
— configuring the scenario for collecting data about air conditioners and brands;
— seasonal reminders about filters and freon recharge;
— booking a technician visit with confirmation;
— service card for each client's unit.