About the service
Security and patrol services most often take requests by phone or keep them in scattered spreadsheets — because of this, calls are missed, shift conflicts happen, and a new client who wants to find out the price right now waits for the manager for hours. I make a Telegram bot (or chat on the site) that turns booking into a clear step-by-step scenario: the client chooses the facility type — warehouse, construction site, retail outlet, private house, parking lot or office building — then the patrol schedule (hourly patrols, route by control points, night only or 24/7), agrees on the contract term and confirms payment — all within the chat, without a single call and without the manager manually entering data into a spreadsheet.
The bot is configured for your service's actual structure, not a template: facility types, number of control points, shift duration and rates are set as you actually operate patrol services. Each completed request comes to the admin chat or panel already with the facility address, selected schedule, contract term and payment status — the dispatcher only needs to confirm and assign the crew. I additionally configure reminders before contract renewal and simple recurring invoice logic so permanent clients don't get lost between shifts.
What is included in the work:
— step-by-step selection of facility type and patrol schedule with customizable options
— selection of contract term (one-time, monthly, annual) with automatic cost calculation
— online payment or invoice issuance with status tracking
— instant notifications to administrator about each new request, change and renewal
— reminders about contract expiration and convenient schedule rescheduling
— simple client database with request and payment history
The bot is configured for your service's actual structure, not a template: facility types, number of control points, shift duration and rates are set as you actually operate patrol services. Each completed request comes to the admin chat or panel already with the facility address, selected schedule, contract term and payment status — the dispatcher only needs to confirm and assign the crew. I additionally configure reminders before contract renewal and simple recurring invoice logic so permanent clients don't get lost between shifts.
What is included in the work:
— step-by-step selection of facility type and patrol schedule with customizable options
— selection of contract term (one-time, monthly, annual) with automatic cost calculation
— online payment or invoice issuance with status tracking
— instant notifications to administrator about each new request, change and renewal
— reminders about contract expiration and convenient schedule rescheduling
— simple client database with request and payment history
