I will set up a chatbot for blood donation appointments with contraindication screening

I create chatbots for blood transfusion services and donor centers that take on the most tedious part of appointment scheduling — the preliminary health questionnaire. A donor opens the bot, answers a short form about sleep, nutrition, recent vaccinations, colds, medication use and other common reasons for temporary deferral — and immediately gets a clear answer: you can come today, wait a few days or better check with a doctor on site. This eliminates half the calls to the administrator and saves the donor from a wasted trip when the donation gets postponed anyway.

After screening, the bot immediately offers free slots in the schedule of a specific blood bank, accounts for load by day and reminds about the appointment in advance so there are no empty slots and queues. I build the deferral logic based on current blood service recommendations together with the client or transfusiologist doctor so that the questionnaire questions and thresholds are medically correct, not made up arbitrarily.

What's included in the work:
— questionnaire scenario with branching by answers and clear wording for the donor
— logic of eligibility and temporary deferral with adjustable timeframes for each reason
— integration with blood bank schedule and appointment reminders
— admin panel showing appointments and refusal reasons
— scenario testing on real cases before launch.