ChimneyMaster

We need a browser application to manage a chimney repair and relining business, not a universal field service app and not a cleaning scheduler. Our work is structural: stainless steel liner installation, cap and flashing replacement, brick mortar repointing, damper and cap replacement, complete chimney rebuilding from roof level. The application needs to understand this specificity. The main scenario starts with inspection scheduling. The dispatcher assigns time and technician, the technician lowers a video camera into the flue, and the application attaches video clips and frames to the ticket and lets you mark defects by masonry course, offset and flue section (smoke chamber, liner, cap, collar). From marked defects, the technician builds an estimate with line items: price per linear foot of stainless liner, flue cap casting, damper assembly, per square foot of mortar repointing, separated into labor and materials with optional three-tier pricing that the customer accepts online. Each ticket maintains before-after photo documentation by stage — evidence of work and basis for warranty claims. Since masonry and lining often require permits, permit tracking is needed: number, authority, submission and approval dates, inspection results and reminders for pending permits. Seasonal reminders should contact previous customers before heating season about cap sealing and cap inspection. Roles: dispatcher, technician, estimator, office administrator. The application works on a phone on the roof, tolerates weak signal and exports a clean PDF report for each ticket.