Project description
TranslatedWe have a SaaS application and too many new users register, click around for a couple of minutes and never come back. We are confident the problem is the lack of a clear first-time user experience, so we are looking for a developer to build an embeddable onboarding widget and product tour for our frontend. The core task is a step-by-step interactive playthrough engine: the widget highlights a real element on the page, shows a tip or hotspot nearby, waits for user action or a "next" click and moves to the next step. Tours should survive route changes and content loading, so element binding needs to be robust, not a one-time lookup on page load.
Beyond linear tours we need onboarding checklists that persist between sessions and show progress so a user can leave midway and return where they left off. For us, targeting is important: we want to show different scenarios to different segments — by plan, role, signup date or arbitrary traits we pass in — and never run the same tour again for someone who has already completed or dismissed it. Everything should be configurable without redeployment, so we expect a small admin panel or a JSON config our team can edit themselves. For reporting we need analytics of completion for each tour and each step, including drop-off points where people leave, so we can refine wording and step order.
To be clear on scope: this is guided onboarding inside the application, not a popup NPS survey and not a knowledge base article system. If you have done similar work — please show examples.
— Step-by-step playthrough engine with tips and clickable hotspots
— Element binding that survives SPA route changes and dynamic content
— Persistent onboarding checklists with progress saving
— Targeting by segment: plan, role, signup date, arbitrary traits
— Frequency rules so completed and dismissed tours do not run again
— Completion analytics per tour and per step with drop-off points
— Config editable without redeployment and clear team documentation
Beyond linear tours we need onboarding checklists that persist between sessions and show progress so a user can leave midway and return where they left off. For us, targeting is important: we want to show different scenarios to different segments — by plan, role, signup date or arbitrary traits we pass in — and never run the same tour again for someone who has already completed or dismissed it. Everything should be configurable without redeployment, so we expect a small admin panel or a JSON config our team can edit themselves. For reporting we need analytics of completion for each tour and each step, including drop-off points where people leave, so we can refine wording and step order.
To be clear on scope: this is guided onboarding inside the application, not a popup NPS survey and not a knowledge base article system. If you have done similar work — please show examples.
— Step-by-step playthrough engine with tips and clickable hotspots
— Element binding that survives SPA route changes and dynamic content
— Persistent onboarding checklists with progress saving
— Targeting by segment: plan, role, signup date, arbitrary traits
— Frequency rules so completed and dismissed tours do not run again
— Completion analytics per tour and per step with drop-off points
— Config editable without redeployment and clear team documentation
Web programming Cash, Bank transfer
