About the service
I work on automating service companies and understand how pool maintenance technicians operate from the inside: requests come in randomly — someone messages on WhatsApp, someone calls, someone fills out a form on the website, and the dispatcher has to manually clarify the pool type, water volume and visit frequency. I propose creating a bot in Telegram (or on the website) that takes this routine work on itself and immediately collects a complete structured request from the client.
The bot will guide the client through a clear questionnaire: pool type (frame, composite, concrete shell with tile or film), approximate water volume by dimensions or ready templates, desired service frequency — one-time visit, weekly, every two weeks or seasonal schedule. As a separate step, the bot will offer a choice of water chemical treatment type — chlorine, chlorine-free, active oxygen or integrated system — and based on water volume and treatment type will automatically estimate the recommended dosage and material cost. Finally — choosing a convenient time for the technician's visit and payment: card online, by link or with cash payment confirmation at the visit.
All requests go to a single admin panel and are duplicated in the manager's chat so nothing gets lost. Client history (pool type, volume, previous treatments) is saved, and on repeat contact the bot fills in already known data — the person doesn't need to explain everything again.
What is included in the development:
— dialog scenario tailored to your service: pool type, water volume, frequency, chemical treatment type;
— calculation of recommended chemical dosage and estimated cost based on entered parameters;
— online payment acceptance and recording of cash/on-site payment;
— request panel for admin and notifications to manager about new booking;
— reminders to client about scheduled visit according to selected frequency;
— instructions for setup and one round of scenario corrections after test launch.
The bot will guide the client through a clear questionnaire: pool type (frame, composite, concrete shell with tile or film), approximate water volume by dimensions or ready templates, desired service frequency — one-time visit, weekly, every two weeks or seasonal schedule. As a separate step, the bot will offer a choice of water chemical treatment type — chlorine, chlorine-free, active oxygen or integrated system — and based on water volume and treatment type will automatically estimate the recommended dosage and material cost. Finally — choosing a convenient time for the technician's visit and payment: card online, by link or with cash payment confirmation at the visit.
All requests go to a single admin panel and are duplicated in the manager's chat so nothing gets lost. Client history (pool type, volume, previous treatments) is saved, and on repeat contact the bot fills in already known data — the person doesn't need to explain everything again.
What is included in the development:
— dialog scenario tailored to your service: pool type, water volume, frequency, chemical treatment type;
— calculation of recommended chemical dosage and estimated cost based on entered parameters;
— online payment acceptance and recording of cash/on-site payment;
— request panel for admin and notifications to manager about new booking;
— reminders to client about scheduled visit according to selected frequency;
— instructions for setup and one round of scenario corrections after test launch.
