PipeRoute Field-Service Dispatch Platform

We need a web application that runs the daily operations of a plumbing and HVAC field-service company. The heart of the system is a dispatch board where a coordinator drags open jobs onto technician timelines and instantly sees conflicts, drive time and skill matches. Each job carries a service type, priority, promised window and required certifications, so the scheduler only offers technicians who can actually do the work. Routing is calculated from the technician's current position and the addresses of the day's remaining appointments; the app proposes an ordered route and recalculates when an emergency call jumps the queue. A parts inventory module tracks stock on each van and at the warehouse, decrements quantities as items are consumed on a work order, and raises a reorder alert when a part drops below its threshold. Customers book appointments through a public page that shows only genuinely free slots for the requested service area. Technicians open digital work orders on a tablet, record labor hours, add photos, capture the customer signature, then convert the completed order into an invoice with taxes and payment status. Deliverables: responsive dispatch UI, customer booking flow, technician mobile view, REST API, MySQL schema, role-based access, PDF invoices and installation docs.