About the service
I make bots for companies that service pools and spa zones — private houses, hotels, fitness clubs and small wellness centers that need a convenient way to book clients without endless calls and phone clarifications. The bot guides the client through a clear scenario: choosing the type of object (open pool, indoor, jacuzzi, spa complex with sauna), selecting a service — routine water chemical treatment, equipment diagnostics, filter cleaning or a full seasonal inspection — and selecting a free date and time based on your masters' schedule.
In addition to the booking itself, I include details that really take the load off the dispatcher: automatic reminder a day before the visit, a short questionnaire before the master's arrival (pool volume, water type, date of last treatment) so the specialist arrives prepared, and the ability to reschedule or cancel the visit right in the chat, without calling the administrator. Payment is built into the bot's dialog — prepayment when booking or full payment after the visit, through your preferred card provider or SBP, or I can help you connect it.
For the administrator, I create a panel or link with a spreadsheet/CRM where you can see all upcoming visits, master workload by day and history for each client — always clear who and when will arrive and what was done last time. I also configure basic analytics: which services are ordered more often, average check and percentage of repeat visits, so the bot's ROI is visible in numbers, not words.
What is included in the work:
— booking scenario: type of object, type of service, date and time selection;
— water chemical treatment and equipment diagnostics as separate booking positions;
— client questionnaire before visit and automatic reminders;
— online payment acceptance (prepayment or full amount);
— administrator panel or synchronization with spreadsheet and master schedule;
— rescheduling and cancellation of booking directly in the chat;
— basic analytics for bookings and testing before handover.
In addition to the booking itself, I include details that really take the load off the dispatcher: automatic reminder a day before the visit, a short questionnaire before the master's arrival (pool volume, water type, date of last treatment) so the specialist arrives prepared, and the ability to reschedule or cancel the visit right in the chat, without calling the administrator. Payment is built into the bot's dialog — prepayment when booking or full payment after the visit, through your preferred card provider or SBP, or I can help you connect it.
For the administrator, I create a panel or link with a spreadsheet/CRM where you can see all upcoming visits, master workload by day and history for each client — always clear who and when will arrive and what was done last time. I also configure basic analytics: which services are ordered more often, average check and percentage of repeat visits, so the bot's ROI is visible in numbers, not words.
What is included in the work:
— booking scenario: type of object, type of service, date and time selection;
— water chemical treatment and equipment diagnostics as separate booking positions;
— client questionnaire before visit and automatic reminders;
— online payment acceptance (prepayment or full amount);
— administrator panel or synchronization with spreadsheet and master schedule;
— rescheduling and cancellation of booking directly in the chat;
— basic analytics for bookings and testing before handover.
