Project description
We run a private driver and airport transfer service and need a booking bot that lets customers reserve a ride without calling or messaging a manager directly. The bot should work as a Telegram bot (and ideally have a simple web widget as a backup channel) and guide the client step by step: pick a car class, choose pickup and drop-off addresses or airport terminal, select date and time, and confirm the price before paying online.
The main goal is to cut manual work for our dispatchers and stop losing orders that come in at night or during rush hours when nobody can answer fast enough. Right now we take bookings by phone and in messengers, and mistakes happen: wrong pickup time, wrong number of passengers, forgotten flight number. We want the bot to collect all details automatically, store them in one place, and notify the assigned driver and the dispatcher as soon as an order is confirmed and paid.
We are open to a ready-made booking bot builder adapted to our routes and pricing, or a custom bot built specifically for us — whichever gets us live faster and is easier to maintain afterward.
— Telegram bot (Viber/WhatsApp as a plus) with a step-by-step order flow
— Selection of car class: economy, comfort, business, minivan
— Date and time picker with a minimum lead time before pickup
— Pickup and drop-off input, including airport/terminal presets
— Automatic price calculation based on distance and car class
— Online payment integration (card or a payment link) plus an option to pay the driver in cash
— Order confirmation sent to the client, driver and dispatcher
— Simple admin panel or spreadsheet to see all bookings and edit routes/prices
— Flight number field with an optional flight delay reminder for the client
The main goal is to cut manual work for our dispatchers and stop losing orders that come in at night or during rush hours when nobody can answer fast enough. Right now we take bookings by phone and in messengers, and mistakes happen: wrong pickup time, wrong number of passengers, forgotten flight number. We want the bot to collect all details automatically, store them in one place, and notify the assigned driver and the dispatcher as soon as an order is confirmed and paid.
We are open to a ready-made booking bot builder adapted to our routes and pricing, or a custom bot built specifically for us — whichever gets us live faster and is easier to maintain afterward.
— Telegram bot (Viber/WhatsApp as a plus) with a step-by-step order flow
— Selection of car class: economy, comfort, business, minivan
— Date and time picker with a minimum lead time before pickup
— Pickup and drop-off input, including airport/terminal presets
— Automatic price calculation based on distance and car class
— Online payment integration (card or a payment link) plus an option to pay the driver in cash
— Order confirmation sent to the client, driver and dispatcher
— Simple admin panel or spreadsheet to see all bookings and edit routes/prices
— Flight number field with an optional flight delay reminder for the client
Web programming Cash, Bank transfer
