About the service
I take on the entire setup of a system that turns volunteer scheduling from a daily headache into a process that works on its own. Instead of manually assembling a table and corresponding with dozens of people in chats, the volunteer opens a simple sign-up page, sees all posts that still need more people, and chooses convenient slots in advance. As soon as a slot is confirmed, the system locks it — double booking of one post and empty shifts that are only noticed after the fact no longer happen.
For the coordinator I create a live coverage map: all posts and all time intervals on one screen with color coding of empty slots so that holes in the schedule are visible at once, not searching for them in a general table. You can filter by day, by zone, by post type and in a couple of clicks reassign a volunteer if plans change at the last moment. I separately set up automatic shift reminders — they go to the volunteer in advance, plus an attendance mark so you can see not only those who signed up but also those who actually came.
I customize the setup to fit the event scale — whether it's a one-day festival with a dozen posts or a multi-day event with hundreds of volunteers at dozens of locations. The system is designed for the schedule to change at the last moment because that's usually exactly when it breaks.
What's included in the work:
— independent sign-up for slots by post and time
— live coverage panel for the coordinator
— automatic shift reminders and attendance marking
— protection against double booking and conflicts
— schedule that can be exported for printing or passed to senior posts
For the coordinator I create a live coverage map: all posts and all time intervals on one screen with color coding of empty slots so that holes in the schedule are visible at once, not searching for them in a general table. You can filter by day, by zone, by post type and in a couple of clicks reassign a volunteer if plans change at the last moment. I separately set up automatic shift reminders — they go to the volunteer in advance, plus an attendance mark so you can see not only those who signed up but also those who actually came.
I customize the setup to fit the event scale — whether it's a one-day festival with a dozen posts or a multi-day event with hundreds of volunteers at dozens of locations. The system is designed for the schedule to change at the last moment because that's usually exactly when it breaks.
What's included in the work:
— independent sign-up for slots by post and time
— live coverage panel for the coordinator
— automatic shift reminders and attendance marking
— protection against double booking and conflicts
— schedule that can be exported for printing or passed to senior posts
