About the service
I develop electronic queue widgets for offline locations — salons, clinics, service centers, government agencies, and anywhere a live queue turns into wasted time for clients. The idea is simple: a person reserves a spot online in advance, from their smartphone, without leaving home or while already nearby, and then just watches their number in the queue — the widget shows how many people are ahead and approximately how long to wait. When it's time, a notification arrives and the client comes to the location right on time for their turn, rather than sitting in the hall for hours.
As the basis I use a combination of: a lightweight frontend widget that embeds in an existing site or works as a separate mobile page, server queue logic with priorities and time slots, and a push or SMS notification system. I think through scenarios for location staff — an admin panel showing the entire queue, where you can call the next client, pause, reschedule, or cancel a booking.
What's included in the development:
— analysis of client flow and the specific location's logic (tickets, services, specialists)
— design and layout of the widget for mobile screens
— server queue logic with wait time calculation
— notifications to clients about approaching their turn
— staff panel at the location
As the basis I use a combination of: a lightweight frontend widget that embeds in an existing site or works as a separate mobile page, server queue logic with priorities and time slots, and a push or SMS notification system. I think through scenarios for location staff — an admin panel showing the entire queue, where you can call the next client, pause, reschedule, or cancel a booking.
What's included in the development:
— analysis of client flow and the specific location's logic (tickets, services, specialists)
— design and layout of the widget for mobile screens
— server queue logic with wait time calculation
— notifications to clients about approaching their turn
— staff panel at the location
