About the service
I develop food delivery order bots turnkey — for restaurants, cafes, pizzerias and small delivery kitchens. Over several projects with small food businesses I have tested a scheme that covers the entire customer journey right in the chat: from getting to know the menu to confirming payment, without a separate website and without calls to the administrator during busy hours. The bot shows a menu with photos of dishes by category, maintains a cart, recalculates the amount taking into account promotions and minimum order, offers a convenient time for delivery or pickup and sends the customer a status — accepted, being prepared, handed to courier.
I build the bot for a specific establishment: I upload your menu with categories, photos and prices, configure delivery zones and costs, connect online payment or leave payment to the courier in cash or by card. I separately think through the staff panel — there the chef or manager sees new orders and changes the readiness status, and the customer sees it in real time without extra calls 'where is my order'. If necessary, I add notifications to the general kitchen chat so the order doesn't get lost in a busy shift.
What is included in the development:
— menu with photos, descriptions and prices by category;
— cart with amount recalculation and discount accounting;
— selection of time and method of pickup — delivery or pickup;
— order statuses for the customer and panel for staff;
— basic statistics on orders and repeat customers.
I build the bot for a specific establishment: I upload your menu with categories, photos and prices, configure delivery zones and costs, connect online payment or leave payment to the courier in cash or by card. I separately think through the staff panel — there the chef or manager sees new orders and changes the readiness status, and the customer sees it in real time without extra calls 'where is my order'. If necessary, I add notifications to the general kitchen chat so the order doesn't get lost in a busy shift.
What is included in the development:
— menu with photos, descriptions and prices by category;
— cart with amount recalculation and discount accounting;
— selection of time and method of pickup — delivery or pickup;
— order statuses for the customer and panel for staff;
— basic statistics on orders and repeat customers.
