Dina
About me
Woman, 31, was born on June 17, 1984
Desirable position and salary
Customer Relations Manager/Administrator
Sales.
• Dealer networks
• Distribution
• Customer service manager
Employment: part-time employment
Work schedule: remote work
Work experience: 7 years 2 months
January 2010 - present
Client management
She started as a client base administrator (receiving and sending letters, maintaining a database, system administration), then she studied in Moscow (3 times). After the last training, she received promotion to a customer service manager (to the existing duties were added conflict resolution, consulting on enterprise services, business communication with customers, call, corporate newsletter, call center, drafting and concluding contracts for the provision of company services, maintaining a database of contracts, assistance in drafting reports)
January 2008 - January 2009
1 year 1 month
Patris Neil.
Sales manager
Sale of goods for beauty salons, manicure and pedicure, etc. Services
Registration of contracts for training manicure and pedicure, etc. Services
Reception and sending of letters
Calling regular customers.
Submission of the report
Education
Higher
2007 Bashkir State University, Ufa
Faculty of Romano-Germanic Philology, English
Key skills
Knowledge of languages Russian - native
English – I can do an interview.
Skills: Customer Complaints Work Customer Complaints Customer Complaints Sales Skills Conflicts Settlement Customer Base Management Database Client Relationships Management Administration Consulting Orders Processing User PC Competent speech Business correspondence Customer Support Customers Customer Orientation work with individuals Contracts English Language Work with clients
Additional information
About me: Learning, stress resistance, desire to work.
I prefer to work at home because I have to. on decree. But a kid can do a good job.
Hobbies - books, music
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