About the service
I will create a bot for booking airport transfers and personal driver services that will guide the client from the first message through to a paid and confirmed trip. The bot step-by-step requests the car class (economy, comfort, business, minivan), trip date and time, pickup and destination addresses, and for airport flights — the flight number with automatic status tracking. The entire scenario is built on inline buttons, without cumbersome forms, so completing an application takes less than a minute.
The bot automatically calculates trip cost — taking into account car class, distance, time of day and surcharges for night trips, additional stops or waiting. The client chooses a payment method: card online, through SBP or cash to the driver. Each completed order goes to the dispatcher panel or group chat where the manager or driver themselves takes the trip into work, and the client receives confirmation with the driver's name, car model and number. Additionally, I set up a reminder before the car arrives and a rating request after the trip — this makes it easier to monitor service quality.
The bot works in Telegram or in combination with WhatsApp, and management of car classes, rates, work schedule and driver assignment is moved to a separate admin panel — without code edits. I deliver a ready-made bot connected to a payment provider and dispatcher workflow, conduct a short handover with demonstration and documentation so the team can work with the bot independently.
What is included in the development:
— booking scenario: car class, date and time, pickup and destination addresses, flight number
— automatic cost calculation taking into account class, distance and surcharges
— online payment (card, SBP) and cash payment option to driver
— dispatcher/driver notification panel with order acceptance
— order confirmation with driver and car data
— reminder before pickup and rating request after the trip
— admin panel for classes, rates, schedule and drivers
— deployment, testing and handover documentation
The bot automatically calculates trip cost — taking into account car class, distance, time of day and surcharges for night trips, additional stops or waiting. The client chooses a payment method: card online, through SBP or cash to the driver. Each completed order goes to the dispatcher panel or group chat where the manager or driver themselves takes the trip into work, and the client receives confirmation with the driver's name, car model and number. Additionally, I set up a reminder before the car arrives and a rating request after the trip — this makes it easier to monitor service quality.
The bot works in Telegram or in combination with WhatsApp, and management of car classes, rates, work schedule and driver assignment is moved to a separate admin panel — without code edits. I deliver a ready-made bot connected to a payment provider and dispatcher workflow, conduct a short handover with demonstration and documentation so the team can work with the bot independently.
What is included in the development:
— booking scenario: car class, date and time, pickup and destination addresses, flight number
— automatic cost calculation taking into account class, distance and surcharges
— online payment (card, SBP) and cash payment option to driver
— dispatcher/driver notification panel with order acceptance
— order confirmation with driver and car data
— reminder before pickup and rating request after the trip
— admin panel for classes, rates, schedule and drivers
— deployment, testing and handover documentation
