Alla

Higher education (GUU, specialty "public and municipal administration").

I do not work on projects for the sale of trainings and courses of various orientations, audit services, exchange services, development and promotion of sites.

Experience:
- development of methods of customer search
- search for customers in all available ways (by placing advertising, participating in exhibitions, fairs, presentations, sending offers on communication tools)
- formation of the database, its updating
- organization of preliminary negotiations with customers interested in offers, clarification of the needs of each specific client
- work with claims and objections - establishing business contacts
- business negotiations with the first persons of the companies
- telemarketing. Writing a script, a script for dealing with objections, primary call to analyze the effectiveness of scripts (identifying defects and eliminating them), cold call, call to maintain and / or increase loyalty
- study and analysis of competitors’ policies in customer relations
- CRM.

Telemarketing includes:
- updating the base
- identification of the decision maker and contact with him
Identify the needs of the company for your products or services
The last stage is the agreement on transactions (paid with a separate bonus!)

The cost of telemarketing is calculated according to many parameters (for example, the scope of the company, the purpose of telemarketing, the speed of execution depending on the volume of the customer base, etc.).

When offering work, specify the scope of your company, the specific setting of tasks for the project, what the project budget is, the desired deadlines for implementation, in what CRM work is being carried out.

The percentage of sales without the cost of paying for telemarketing is not considered as payment for work.