Project description
We run a small online store and want a callback button added to the site so visitors can leave their phone number and a convenient time to talk instead of waiting on hold or filling out a long contact form. Right now we lose potential customers who don't want to call us directly, and we don't want to pay for a third-party call center just to catch these leads. The button should sit somewhere visible, like the corner of the screen or inside the header, and open a short form with just a phone field, a time picker, and maybe a one-line comment field.
Once someone submits the form, the request needs to go straight into our CRM system as a new lead, or at minimum arrive by email to the manager on duty, with no manual steps in between. We would like basic validation on the phone field so we don't get junk submissions, and some protection against spam bots since our current forms get hit fairly often. The whole thing should look native to our existing design rather than like a bolted-on plugin, and it needs to work correctly on phones since most of our visitors browse from mobile.
We're open to a lightweight custom build or a well-configured existing script, whatever gets the job done reliably without slowing the site down.
What matters to us:
— clean, unobtrusive widget matching our current design
— instant delivery of the lead to CRM or manager's email
— basic spam protection and phone validation
— fully working on mobile devices
— clear instructions on how to change the notification address later
Once someone submits the form, the request needs to go straight into our CRM system as a new lead, or at minimum arrive by email to the manager on duty, with no manual steps in between. We would like basic validation on the phone field so we don't get junk submissions, and some protection against spam bots since our current forms get hit fairly often. The whole thing should look native to our existing design rather than like a bolted-on plugin, and it needs to work correctly on phones since most of our visitors browse from mobile.
We're open to a lightweight custom build or a well-configured existing script, whatever gets the job done reliably without slowing the site down.
What matters to us:
— clean, unobtrusive widget matching our current design
— instant delivery of the lead to CRM or manager's email
— basic spam protection and phone validation
— fully working on mobile devices
— clear instructions on how to change the notification address later
Advertising and marketing Cash, Bank transfer
