Cinema showtimes and seat-booking platform for a movie theater

We run a movie theater with several screens and we want to move ticket sales online. Right now our repertoire lives on printed posters and a phone line, and seats are assigned by the cashier by hand, which creates long queues before evening screenings while some sessions stay half empty. We need a platform that publishes an up-to-date schedule of films and showtimes across all of our screens, with format, start time, hall and price, and that our staff can update without touching the code.

The heart of the project is an interactive seat map. A visitor opens the plan for the chosen showtime, sees which seats are free and which are taken, picks specific places, sees their category and price, and after paying online receives an electronic ticket with a QR code for entry. We would like guests to be able to add popcorn, drinks and other concession items to the order, and regular visitors to earn points through a loyalty programme with discounts and special offers. Payment should be by card online, with correct handling of refunds when a session is cancelled.

Equally important are reports for the manager: hall occupancy, revenue by film, showtime and day, concession sales and loyalty dynamics. We are looking for a contractor who can design the whole platform, connect it to our schedule and keep it stable on premiere days when traffic peaks.