Bike-sharing platform: station map, unlock from app and operator panel

We run a city bike rental service and need a self-service platform where customers find, unlock and pay for a bike without staff involvement. The foundation is a live map: stations are shown as points, each displays available bikes and empty slots so customers know where they can end their ride. Tapping a station shows nearby bikes, their charge or condition and walking route to them. Unlock must work two ways — QR code scanning on the frame and Bluetooth from the app — and the lock must confirm release before the meter starts.

Trip tracking must be accurate. From unlock we record the route, duration and distance, then calculate cost by customer tariff: per-minute, day pass, monthly or yearly subscription with free minutes included. The app displays the amount in real-time and a clear receipt at the end with auto-debit from linked card or wallet. We also need auto-renewing subscriptions, promo codes, deposits, refunds and wallet top-up, and we must be able to change any pricing rule ourselves without releasing a new version.

The second half is the operator side: a fleet management panel where each bike and its status is visible on one map — in trip, parked, low charge, marked broken or out of station too long. Staff must send bikes for repair, take them out of service and plan rebalancing from full to empty stations. We need reports on trips, revenue and occupancy per station and bike, alerts on empty or full stations and different screens for dispatcher, mechanic and manager.