About the service
I set up chatbots for pet stores and online pet supply stores that solve one specific task — help the buyer quickly find suitable food without scrolling through the entire catalog manually. The bot asks a short sequence of questions: type of animal, breed or size, age, weight, activity level, any allergies or special nutritional needs. Based on the answers, it selects from your catalog only those items that truly suit the specific pet.
I work with the channel already used in the store — a messenger, widget on the website or built-in chat in the personal account — and connect the bot to your product catalog or stock output. The selection logic is set up so that recommendations remain accurate even as the assortment changes: added a new food line — the rule updates without rewriting the scenario from scratch.
I write the dialogue in simple language without veterinary terminology, and next to each suggested food option the bot briefly explains why this particular product is suitable. Before project delivery I test the scenario on real catalog data to exclude situations where the bot suggests irrelevant items.
What's included in the work:
— Dialogue scenario with questions about type, age, weight and feeding characteristics
— Logic for matching your catalog fields
— Clear explanations for each recommendation
— Testing on real products before launch
— Brief instruction for updating selection rules
I work with the channel already used in the store — a messenger, widget on the website or built-in chat in the personal account — and connect the bot to your product catalog or stock output. The selection logic is set up so that recommendations remain accurate even as the assortment changes: added a new food line — the rule updates without rewriting the scenario from scratch.
I write the dialogue in simple language without veterinary terminology, and next to each suggested food option the bot briefly explains why this particular product is suitable. Before project delivery I test the scenario on real catalog data to exclude situations where the bot suggests irrelevant items.
What's included in the work:
— Dialogue scenario with questions about type, age, weight and feeding characteristics
— Logic for matching your catalog fields
— Clear explanations for each recommendation
— Testing on real products before launch
— Brief instruction for updating selection rules