Need a Client Personal Account Built for Our Website

Our company works with a growing number of clients, and right now all communication happens through email and phone calls, which makes it hard to track order status, payment history and shared documents in one place. We want to build a personal client dashboard on our website where each customer can log in securely and see everything related to their account without having to ask us for updates.

The dashboard should show the current status of active and completed orders with a change history, a full record of payments and invoices, and a section where clients can upload or download documents such as contracts, specifications, acts and reports. We also need a built-in messaging feature so clients can write directly to their assigned manager and receive notifications by email when there is a reply, a status change or a new document added.

We are open to discussing the technology stack, but the solution should be reliable, mobile-friendly and easy for non-technical staff to maintain afterward. Please share examples of similar client portals you have built before and describe how you approach protecting personal data and uploaded files.

Key features needed:
— Secure login and profile for each client
— Order status tracking with history
— Payment and invoice history
— Document upload, download and storage
— Messaging with assigned manager plus notifications