About the service
Home laundry and ironing services face the same pain: a client writes in direct message to reschedule pickup, the manager manually notes the address and laundry volume, then forgets to confirm the courier's time. I create a bot that eliminates all this back-and-forth — the client sets up a subscription themselves in just a couple of minutes, either in Telegram or through a widget on your website, and you receive a ready-made request without a single unnecessary message.
The bot guides the client through steps sequentially: choosing a tariff (one-time wash, weekly subscription, or bi-weekly), assessing laundry volume in kilograms or bags with clear tips, selecting pickup and delivery address with saved addresses for repeat orders. Payment is built right into the chat — by card or via SBP, subscription can be paused or resumed with one tap, without calls. All requests go straight into your admin panel, spreadsheet, or CRM in a format convenient for couriers and staff, and before each pickup both client and you receive an automatic reminder.
I already have experience building bots for subscription services and household services, so I bake in the right logic from the start: address verification, reminders accounting for time zones, correct date reschedule without breaking the regular schedule. I work on top of your current tools, replacing nothing by force.
— Step-by-step setup: tariff, frequency, volume, address, payment
— Subscription logic with pause, resume, and auto-renewal
— Saved pickup and delivery addresses for regular customers
— Card payment or SBP right in the chat
— Automatic reminders before pickup and laundry delivery
— Request export to admin panel, Google Sheets, or CRM
— Notifications to administrator about new and changed subscriptions
— One bot for both Telegram and website widget
The bot guides the client through steps sequentially: choosing a tariff (one-time wash, weekly subscription, or bi-weekly), assessing laundry volume in kilograms or bags with clear tips, selecting pickup and delivery address with saved addresses for repeat orders. Payment is built right into the chat — by card or via SBP, subscription can be paused or resumed with one tap, without calls. All requests go straight into your admin panel, spreadsheet, or CRM in a format convenient for couriers and staff, and before each pickup both client and you receive an automatic reminder.
I already have experience building bots for subscription services and household services, so I bake in the right logic from the start: address verification, reminders accounting for time zones, correct date reschedule without breaking the regular schedule. I work on top of your current tools, replacing nothing by force.
— Step-by-step setup: tariff, frequency, volume, address, payment
— Subscription logic with pause, resume, and auto-renewal
— Saved pickup and delivery addresses for regular customers
— Card payment or SBP right in the chat
— Automatic reminders before pickup and laundry delivery
— Request export to admin panel, Google Sheets, or CRM
— Notifications to administrator about new and changed subscriptions
— One bot for both Telegram and website widget
