I Set Up Legal Consultation Booking Chatbots with Case Intake

I design and configure chatbots specifically for law firms and solo practitioners who want booking to start with understanding, not just a calendar slot. When a visitor lands on the chat, the bot asks a short sequence of questions about their situation — is it a contract dispute, a family matter, a criminal case, a tax question — and gathers just enough detail for a lawyer to walk into the call prepared. Only after the case is roughly classified does the bot offer available times with the specialist who actually handles that kind of matter, so the client never gets routed to the wrong department.

I set the whole flow up end to end: the branching dialogue logic, the specialist-matching rules, calendar sync so double-bookings never happen, and a short case summary that lands in the lawyer's inbox before the call starts. The bot can run inside a messenger, a website widget, or both, and I write the question sequence around your actual practice areas rather than a generic template.

What's included:
— dialogue script tailored to your specializations and intake questions
— automatic routing to the right lawyer or department by topic
— calendar booking with conflict checks and reminders
— a case-summary note delivered to the specialist before the consultation
— testing across real client scenarios before launch