Profile of Freelancer Глеба

Head of the telephone research department.
Higher education in the specialty management at the Faculty of Business of Plekhanov REU
Front of work (high expertise – guarantee the result):
1.Conducting a study by telephone survey (CATI)
2.Customer Loyalty Index (NPS)
3.Bele-informing.
4. Hall test.
5.Conducting a sales department (Mystery Calling), checking a retail outlet (Mystery Shopping) on your own checklist (adjustment at your request).
6. Formation and approval of hypotheses to test your company’s marketing.
I answer questions like:
1. Why do my clients leave applications but don’t pay?
2. What PR-actions really affect the purchase, and which simply spend the budget.
3. What attributes in a new product affect the choice of customers (attribution research)
4. Assessment of strengths and weaknesses of the product / service by the survey method (personal, telephone).