Project description
The core idea is straightforward: a customer opens the app or website, describes the problem (locked out of house, car, or office, broken key, lock upgrade), shares their location, and gets matched with the nearest available technician. The technician accepts the job, the customer sees a live status update, and payment is handled automatically once the work is confirmed complete. Dispatchers should also have a simple dashboard to monitor all active jobs, reassign a technician if someone is stuck in traffic, and review completed jobs with photos and notes.
I don't need anything overly complex for the first version — just a reliable core flow that works well on mobile devices, since most requests happen when people are stressed and standing outside a locked door. Clean design, fast loading, and clear status updates matter more than fancy extras right now. We can discuss a broader scope and roadmap once the first version is running smoothly.
Requirements:
— Experience building booking or dispatch platforms
— Real-time location tracking and matching logic
— Clean, mobile-first interface
— Basic admin dashboard for dispatchers
— Willingness to iterate quickly after launch