Project description
The system should show real-time availability based on our groomers' calendars and the geographic zones we cover each day, so we don't end up with appointments scattered across the city. Customers should receive automatic email and SMS confirmations and reminders before their appointment, and be able to reschedule or cancel within a set window. We also need a simple admin panel where our team can view the daily route, add notes about each pet (temperament, allergies, preferred groomer), and mark jobs as completed.
Ideally the solution should support online payment or deposit collection at the time of booking, along with a short review step after each visit. We are open to a custom-built solution or a well-configured booking plugin adapted to our workflow, as long as it works reliably on mobile devices, since most of our customers book from their phones.
Requirements:
— Experience building booking or scheduling systems
— Understanding of calendar logic and geolocation
— Mobile-friendly, responsive design
— Integration with SMS/email notifications and a payment gateway
— Clear, well-documented admin panel