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Anna

Quality control of calls
100 ratingon the platform since 2022Belaruslast seen 19.04.2022
Portfolio
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services: 0
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actions in 12 months: 0
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of works and posts, 30 days

About me

A young, energetic girl. I am trying to improve the company. I am currently working as a call quality manager. Listening to calls, grading, prescribing the pros and cons of a call. Monitor each reminder manager and information about new customers. I help managers improve their service. I'm making RPS, checklists. I'm working with a CRM system. I give you a rating every month for the best department and manager.

Skills 4

Managing managerssalesCRM systemsdata analysis

Personal qualities

originalityspeedresults-orientation
Good to know
How do I order work from Anna?

Send a message with the task, deadline and budget, or post a project and invite the freelancer. Check the portfolio and reviews to make sure the experience fits your task.

How does the secure deal work?

The client reserves the payment on the platform before work starts; the freelancer receives it after the result is accepted. Keep the discussion in site messages — it protects both sides in a dispute.

What is the rating and the “Top of the week”?

The rating grows with activity and positive reviews and drops after complaints. The “Top of the week” is a daily leaderboard of the ten most active freelancers over the last seven days.

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