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Project title: Staff in the customer service department
Type of cooperation: One-time project
Section: Administration
Prepayment: without prepayment
Payment methods: Cash, Bank transfer, Electronic money
Acceptance of requests: closed
Type of cooperation: One-time project
Section: Administration
Prepayment: without prepayment
Payment methods: Cash, Bank transfer, Electronic money
Acceptance of requests: closed
Project description:
Main responsibilities:
- bringing to payment of already made orders (by scripts)
- presentation of the company's goods and services (notice of discounts and upcoming events)
- client survey
- working with regular customers (sales on a warm base)
Conditions of work:
1) Payment - 5% of total orders brought to payment and 10% of sales (without the client's request left)
2) Orders per month - 1.5-3 million rubles is constantly growing, a lot of work
(3) the work schedule is irregular, the department works without weekends and holidays, but! You can take a day off by agreement and form an individual schedule (for example, only the afternoon), everything is negotiated individually.
4) remote work, you can sit at home, drink tea and call :
Sphere: trainings and seminars, online training and live mesmer classes.
The company has been on the market for over a year, experienced trainers, a large flow of incoming orders and satisfied regular customers who buy again and again.
We have all set up so that you can get started now!
CRM-system for customer service (JustClick)
Instructions for all payment methods
- worked out algorithms of work
Attention!!! There is a test for applicants!
It is given: there is Online training "Money: watch online", inside there is a division into three modules depending on the degree of complexity, they are sold in stages and their clients pass each other starting from the first module, the first costs 300 rubles, the second 10 thousand. RUB, third 30,000. rub. For the second module, 60 orders out of 180 were paid.
The task is to create call scripts for customers who have purchased the first module to sell the second module in three different situations:
(a) the customer has ordered a second module but there is no payment for a long time
(b) the customer ordered the second module and cancelled the order
(c) the customer bought the first module but did not order the second module
We are waiting for your applications with the completed test task!
Information, timetable and module programme
Main responsibilities:
- bringing to payment of already made orders (by scripts)
- presentation of the company's goods and services (notice of discounts and upcoming events)
- client survey
- working with regular customers (sales on a warm base)
Conditions of work:
1) Payment - 5% of total orders brought to payment and 10% of sales (without the client's request left)
2) Orders per month - 1.5-3 million rubles is constantly growing, a lot of work
(3) the work schedule is irregular, the department works without weekends and holidays, but! You can take a day off by agreement and form an individual schedule (for example, only the afternoon), everything is negotiated individually.
4) remote work, you can sit at home, drink tea and call :
Sphere: trainings and seminars, online training and live mesmer classes.
The company has been on the market for over a year, experienced trainers, a large flow of incoming orders and satisfied regular customers who buy again and again.
We have all set up so that you can get started now!
CRM-system for customer service (JustClick)
Instructions for all payment methods
- worked out algorithms of work
Attention!!! There is a test for applicants!
It is given: there is Online training "Money: watch online", inside there is a division into three modules depending on the degree of complexity, they are sold in stages and their clients pass each other starting from the first module, the first costs 300 rubles, the second 10 thousand. RUB, third 30,000. rub. For the second module, 60 orders out of 180 were paid.
The task is to create call scripts for customers who have purchased the first module to sell the second module in three different situations:
(a) the customer has ordered a second module but there is no payment for a long time
(b) the customer ordered the second module and cancelled the order
(c) the customer bought the first module but did not order the second module
We are waiting for your applications with the completed test task!
Information, timetable and module programme
