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Freelance › Projects › Other / Miscellaneous › ITIL documentation

ITIL documentation

Dmitry
Employer

[no-member:pro]Dmitry[/no-member:pro]

1 projects
Project parameters
Type of cooperationOne-time project
SectionOther / Miscellaneous
Prepaymentprepayment is possible
Payment methodsBank transfer
Acceptance of requestsfrom until Feb 13, 2019
Project description
ITIL documentation

Service/process catalogue
Instructions for the execution of processes
Cheklis

Level of service indicators
Response time to requests for technical processes
Time of incident response

Rules of requesting a service, a template for ordering a service.

Change management rules
Quality management
Resource management
Configuration database
Incident management
2-3 pages per item
Project author: [no-member:pro]Dmitry[/no-member:pro]
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